Privacy Policy of Modern Electronics

Effective Date: September 22 2024

1. Introduction

Modern Electronics ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Personal Data Protection Law (PDPL) of Saudi Arabia.

2. Information We Collect

We may collect the following types of personal data:

• Identity Data: Name, date of birth, and nationality.
• Contact Data: Email address, phone number, and mailing address.
• Transaction Data: Payment information and purchase history.
• Technical Data: IP address, browser type, and operating system.
• Usage Data: Information about how you use our website and services.
• Marketing Data: Your preferences for receiving marketing communications.

3. Purpose of Processing Personal Data

We process your personal data for the following purposes:

• To provide and manage our products and services.
• To process transactions and send you related information.
• To communicate with you, including responding to inquiries and customer service requests.
• To send you marketing communications, if you have opted in.
• To comply with legal obligations.

4. Legal Basis for Processing Personal Data

We will only process your personal data when we have a legal basis to do so, which may include:

• Your consent.
• Performance of a contract with you.
• Compliance with a legal obligation.
• Legitimate interests pursued by us or a third party.

5. Disclosure of Personal Data

We may share your personal data with:

• Service Providers: Third-party vendors who assist us in providing our services.
• Affiliates: Other companies within our group for internal administrative purposes.
• Legal Authorities: When required by law or to protect our rights.

6. Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

7. Retention of Personal Data

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

8. Your Rights

Under the PDPL, you have the following rights regarding your personal data:

• The right to access your personal data.
• The right to request correction of inaccurate data.
• The right to request deletion of your personal data.
• The right to object to or restrict the processing of your data.

To exercise these rights, please contact us using the information provided below.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

At mestores, we respect your privacy and aim to provide a secure and straightforward experience for managing your account. If you wish to delete your customer account, you can do so at any time. Please note that account deletion is permanent and irreversible. Once your account is deleted, all personal data associated with your account will be erased from our systems, and you will no longer be able to access any of the features or services tied to that account.

10.  How to Delete Your Account:

You can request the deletion of your account by contacting our customer support team at [email protected] or by using the “Account Deletion” option available in your account settings, if provided. Our team will guide you through the process and ensure that your request is completed promptly.

Steps to Delete your account:
1. Login to your account
2. Under profile page you will see a Red Delete Account button.
3. Click the RED BUTTON to delete your account.

What Happens After Account Deletion:
·         All personal data linked to your account will be permanently removed.
·         Order history, billing information, and other data associated with your account will no longer be accessible.
·         Any active subscriptions or memberships linked to your account may be canceled or voided.
·         If you have any pending returns or unresolved disputes, please ensure that these are completed before initiating account deletion.

Your personal data will be deleted upon your request. 

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Modern Electronics
Building 8, Business Gate, Qurtuba
P.O. Box 2728, Riyadh 11461
Kingdom of Saudi Arabia

Call: 8001207669
Email: [email protected]